Play Smart.
Play Safe with td99.
td99 believes that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our Responsible Gaming programme gives every player based in Bangladesh the tools, information, and support needed to stay in control of their gaming activity at all times.
Our Commitment to Responsible Gaming
At td99, we take our duty of care seriously. We are committed to providing a safe, fair, and transparent gaming environment for all registered players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every corner of Bangladesh. Gambling at td99 is intended exclusively for adults aged 21 and above who engage with it as a leisure activity — not as a means of generating income or escaping personal difficulties.
Problem gambling can affect anyone regardless of age, background, or financial situation. Recognising that risk, td99 has built a comprehensive set of responsible gaming tools directly into the platform. These tools are available to every player at any time, free of charge, and can be activated immediately through your td99 account settings or by contacting our 24/7 support team.
td99 also works to ensure that our games — sourced from certified providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — are fair, independently audited, and delivered through a platform that uses SSL encryption to protect player data and financial transactions at all times.
Responsible Gaming Tools at td99
td99 provides a full suite of player-protection features. Every tool listed below is available to all registered players at no cost and can be activated immediately.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit cap on your td99 account. Once a limit is in place, you cannot deposit above that threshold during the selected period. Limits take effect immediately and can only be increased after a 7-day cooling-off period to prevent impulsive decisions.
Session Time Limits
Define a maximum session duration for each login. Once your session reaches the limit you have set, td99 will display a clear on-screen notification and automatically log you out. This feature helps prevent extended, unplanned gaming sessions and encourages regular breaks.
Time-Out / Cool-Off
Take a short break from td99 without permanently closing your account. Time-out periods are available in durations of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended and you will not be able to log in, deposit, or place bets until the period expires.
Self-Exclusion
If you feel that gambling is becoming a serious problem, td99 offers a self-exclusion option that disables your account for a minimum period of 6 months, with longer options of 1 year, 3 years, or permanent exclusion available. Self-exclusion requests are processed within 24 hours and cannot be reversed before the selected period ends.
Loss Limits
Set a ceiling on the total amount you are willing to lose over a given period — daily, weekly, or monthly. Once your net losses reach the limit you have defined, your account will be restricted from further play until the period resets. This tool is particularly useful for players who want to maintain strict control over their gaming budget.
Reality Checks
Enable regular on-screen reminders that show how long you have been playing and how much you have won or lost during the current session. Reality checks can be set to appear every 30 minutes, 1 hour, or 2 hours. These prompts are designed to keep you informed and in control without interrupting your experience unnecessarily.
How to Activate Your Responsible Gaming Tools
Activating responsible gaming tools on td99 takes only a few minutes. Follow the steps below or contact our support team directly — we are available around the clock to assist you.
Age Verification is Mandatory
Every td99 account requires identity verification confirming the player is aged 21 or above. Players who cannot verify their age will not be permitted to deposit, play, or withdraw funds. This is a non-negotiable platform requirement that applies to all players across Bangladesh.
Log In to Your td99 Account
Visit td99.io and log in using your registered username and password. All responsible gaming settings are accessible from within your player account dashboard under the "Player Safety" or "Account Settings" section.
Navigate to Responsible Gaming Settings
From your account dashboard, select the "Responsible Gaming" tab. Here you will find controls for deposit limits, loss limits, session time limits, reality checks, time-out, and self-exclusion — all in one place.
Select and Configure Your Preferred Tool
Choose the tool you wish to activate and enter your preferred limit or duration. For deposit and loss limits, select a daily, weekly, or monthly period and set the maximum amount in BDT. For time-out or self-exclusion, select the duration and confirm your choice.
Confirm and Save Your Settings
Review your selections carefully, then confirm. Restrictions such as lower deposit limits and time-out periods take effect immediately. Requests to increase an existing limit are subject to a mandatory 7-day review period before the change is applied.
Contact Support If You Need Further Assistance
If you are unable to access the settings panel, or if you need an urgent self-exclusion applied immediately, contact the td99 live chat support team. Self-exclusion requests submitted via live chat are processed as a priority and will be actioned within 24 hours of your request.
Self-Exclusion Options
td99 offers several self-exclusion durations to suit different levels of need. All options are free and irreversible for the duration selected.
Recognising Problem Gambling
Problem gambling can develop gradually. Being aware of the early warning signs is an important first step towards seeking help and regaining control.
Chasing Losses
Continuing to gamble in an attempt to recover money you have already lost, often leading to larger and more frequent bets than originally intended.
Gambling to Escape
Using gambling as a way to cope with stress, anxiety, depression, relationship problems, or financial pressure rather than as a form of entertainment.
Neglecting Responsibilities
Missing work, neglecting family obligations, or withdrawing from social activities in order to spend more time gambling or thinking about gambling.
Borrowing to Gamble
Taking out loans, borrowing money from family or friends, or using credit to fund gambling activity — particularly when debts are being concealed from others.
Hiding Your Gambling
Feeling the need to lie about how much time or money you spend gambling, or becoming defensive or secretive when the subject of gambling is raised.
Unable to Stop
Repeated unsuccessful attempts to cut back on gambling or to stop entirely, even after making a firm personal decision to do so.
Physical & Mental Impact
Experiencing anxiety, irritability, sleep disturbances, or physical symptoms when unable to gamble, or feeling restless when trying to reduce your activity.
Increasing Stakes
Needing to bet progressively larger amounts to achieve the same level of excitement or satisfaction — a recognised sign of developing gambling tolerance.
Protecting Young People
td99 operates a strict 21+ age policy. No person under the age of 21 is permitted to register an account, deposit funds, or participate in any game or betting market offered on the platform. This policy is enforced through mandatory identity verification for all accounts prior to the processing of any withdrawal.
If you share a device with younger family members, we strongly recommend enabling parental control software to prevent unauthorised access to gambling websites. A number of free and paid parental control tools are available for mobile devices, tablets, and desktop computers.
If you believe a minor has accessed the td99 platform using your account details or has registered independently using false information, please contact our support team immediately. td99 will investigate the matter promptly, close the account, and refund any deposits made. Protecting minors from gambling harm is a responsibility we take without exception.
Mandatory KYC Verification
All td99 players must submit a valid government-issued identity document before withdrawals are processed. Documents are cross-referenced to confirm that the account holder is aged 21 or above. Accounts that fail verification are suspended immediately.
Parental Controls Guidance
We encourage parents and guardians to install device-level parental control software to block access to gambling sites. Keep your td99 login credentials private and never share your account username or password with any other person, including family members.
Play Responsibly with td99
Your safety and well-being are td99's top priorities. If you are ready to play, do so within your personal limits. If you ever need support, our team is here 24/7. Explore our games, read our FAQ, or log in to manage your responsible gaming settings today.